Evergreen, CO – January 1, 2025 – MAPP Trap, a leader in brand protection and eCommerce compliance, is pleased to announce the appointment of Luke Frechette as its new Director of Customer Success. With over a decade of experience in customer success and account management, Luke is poised to enhance MAPP Trap’s reputation for delivering personalized solutions and unmatched client support.
Luke brings extensive expertise in managing multi-million-dollar client portfolios, leading teams to drive growth, and building long-term client relationships. His deep understanding of brand protection policies and strategies adds valuable insight to MAPP Trap’s mission of empowering brands to protect their market value and maintain compliance in a competitive eCommerce landscape.
“What drew me to MAPP Trap is its unwavering dedication to client success,” Luke said. “This isn’t just a software company—it’s a trusted partner that provides tailored solutions to empower brands to protect their market value and reclaim control of their eCommerce presence. I am thrilled to join a team so committed to making a difference.”
Ron Solomon, CEO of MAPP Trap, shared his excitement about the appointment: “We’re excited to welcome Luke as our Director of Customer Success. With 2025 already shaping up to be a year of growth and innovation, Luke’s leadership will help us deliver stronger client relationships and even more effective solutions for unauthorized seller removal and advanced data insights.”
MAPP Trap goes beyond traditional SaaS by combining cutting-edge technology with a hands-on, client-focused ethos. Luke’s leadership will strengthen MAPP Trap’s ability to foster long-term partnerships and deliver impactful results for its clients.
About MAPP Trap
MAPP Trap is a leader in eCommerce compliance, defending brands against unauthorized sales and protecting intellectual property. Combining advanced technology with expert guidance, MAPP Trap helps brands uphold pricing policies, remove unauthorized sellers, and maintain their market position. Serving businesses of all sizes, the company delivers measurable results, building confidence among consumers and strengthening relationships with authorized sellers.
For more information about MAPP Trap, please visit www.mapptrap.com, call 303-670-5111, or email ron@mapptrap.com.