Shine Light on Shadowy Resellers

Building your brand’s reputation wasn’t easy. It took years of quality products and exceptional service, but a grey market lurks in the creases of the online marketplace. And it threatens everything that you worked to create.  

All it takes is a single poor experience with an unauthorized seller for one of your loyal customers to take their business to another brand. To make matters worse, new threats pop up every day. This makes unauthorized seller management a full-time job. 

The good news is that MAPP Trap has introduced a powerful addition to our brand protection solutions: the SafeSeller Guide. This innovative tool syncs with the MAPP Trap platform to highlight unauthorized sellers and keep your customers safe.  


Keep Customers Informed and Build Loyalty

Educating your customers about unauthorized sellers is one of the most effective ways to protect your brand’s reputation. By proactively sharing where not to buy, you show your commitment to protecting them from poor-quality goods, counterfeits, and unreliable sellers. 

This approach strengthens trust and loyalty while reinforcing your brand’s promise of quality and integrity. It also fosters goodwill with authorized sellers, who appreciate your dedication to upholding marketplace fairness. At the same time, it takes the burden of research off your customers. Instead of worrying about the safety or authenticity of an unknown vendor, or combing through unreliable reviews, they can turn to a trusted source—you. Empowered with clear guidance, your customers can make confident purchasing decisions, knowing they’re getting the real deal every time. 

laptop displaying list of unauthorized sellers

What the SafeSeller Guide Does

Exposes Unauthorized Sellers

The SafeSeller Guide helps brands identify and expose unauthorized sellers that operate in the shadows of the online marketplace. By calling attention to these sellers, the Guide protects customers from risks, including counterfeit products, mishandled goods, and unreliable warranties. This transparency protects your reputation and reassures customers that they can trust your brand. 
 

 

Provides Automatic Updates

Managing a list of unauthorized sellers can be overwhelming, but the SafeSeller Guide eliminates the hassle. It syncs directly with the MAPP Trap platform, ensuring your list is always accurate and up-to-date. With automatic updates, your team can focus on core tasks while MAPP Trap handles the heavy lifting, saving you time and effort. 
 

Integrates with Your Brand & Website

Your brand is unique, and so is the SafeSeller Guide. Fully customizable, it integrates seamlessly into your website’s design and messaging. Whether you need links to policies, warranties, or tailored messaging, the Guide aligns perfectly with your branding to create a cohesive, professional experience that reflects your commitment to quality and customer care. 
 

Empowers Customers

Educated customers are empowered customers. The SafeSeller Guide helps protect your audience by making it clear where they shouldn’t shop. Proactively sharing this information eliminates uncertainty, prevents poor experiences, and builds stronger relationships. Every interaction with your brand will reinforce trust, showing customers that their safety and satisfaction are always your top priorities. 
customer shopping online with confidence